Direct Sales Executive

Job Description

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking that the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Coordinating with the accounts department.

Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

Hiring and training sales staff and ensuring staff meet their quotas and goals.

Managing budgets for expenses like bonuses, marketing, and travel.

Making the company's products and services as attractive to potential customers as possible.

Ensuring adherence to laws, regulations, and policies.

Skills Required

Spreadsheets (e.g. Excel, Google Sheets, etc)
Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)
Presentation Tools (e.g. Google Slides, Power Point, etc)